Context
The client, a global transportation industry leader,
was facing an increasing threat level across its IT and OT systems
deployed in more than 40 countries.
Its historically decentralised security organisation provided neither
consolidated monitoring nor a coordinated incident response model.
AGCG was engaged to design, architect and build a full SOC capability —
from defining the target operating model to deploying the technical platform
and upskilling the operational teams.
Challenges
- • Build a global SOC capability from scratch,
- • Integrate IT, OT and Cloud monitoring into a unified model,
- • Ensure a seamless transition without operational downtime,
- • Implement robust detection, analysis and response processes,
- • Support the client in onboarding and developing SOC teams.
AGCG Approach
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• 1. Scoping & Architecture: definition of the target operating model,
SOC processes (ITIL, ISO 27035) and technology perimeter
(SIEM, SOAR, TIP, EDR, UEBA).
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• 2. Build & Industrialisation: design of a hybrid architecture combining
a centralised log datalake, a multi-tenant SIEM and automation capabilities
via SOAR and MITRE ATT&CK-based playbooks.
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• 3. Operationalisation: creation of a L1-to-L3 SOC team,
development of runbooks, crisis management and escalation procedures,
and transfer of skills to the internal SOC organisation.
Results
- • Fully operational SOC in 6 months with 24/7 coverage,
- • 100% of IT and OT sites onboarded into monitoring,
- • 45% reduction in Mean Time to Detect (MTTD),
- • Maturity improved from Level 2 to Level 3 on the SOC-CMM scale,
- • Full integration of Threat Intelligence and SOAR automation.
Why This Case Is Representative of Large Industrial Players
Many global industrial and transportation groups face a similar challenge:
fragmented cyber monitoring, heterogeneous local practices and
growing operational risks due to IT/OT convergence.
- Decentralised security organisations,
- Multiple technologies with inconsistent visibility,
- Gaps in incident response and escalation,
- Rising requirements from regulators and insurers,
- Increasing threat level across both IT and OT environments.
The structured SOC model deployed by
AGCG Genuine Consulting Group enables such organisations
to consolidate detection, coordinate incident response and significantly
strengthen resilience across all sites and business lines.
AGCG Key Differentiators
- • End-to-end SOC design accelerating operational readiness,
- • Expertise in IT/OT hybrid architectures,
- • Strong capabilities in SIEM, SOAR and detection engineering,
- • Proven multi-country SOC deployment model,
- • Executive-ready governance and reporting.
Conclusion
Building a modern SOC is not just a technical project —
it is the transformation of an entire operational model.
Thanks to its structured methodology, field experience and SecOps expertise,
AGCG Genuine Consulting Group helped this global transportation leader
build a scalable, cloud-ready and internationally coordinated SOC,
enabling stronger, faster and more unified cyber defence.